CONVERSATION:

On the subject of conversation, a Chinese proverb states as follows:

"a single conversation across the table with a wise man is worth a month's study of books."

Seek out the wise and learn from them. They are just waiting for that small spark of interest to tell you all that you need to know.

.Develop conversational aptitude.

.Be well-versed and be rehearsed.

· Visit internet.

· Know local, national, and international news of the day.

· Practice conversing with strangers in bus/ train/ flight/ queue.

While speaking avoid-

· Monotone

· Whining

· Mumbling

· Speaking too fast/ too slow/ nasal twang

· Saying ‘uh-uh’

· Conversational don’ts & dos

Topics to avoid

Family tragedy

Foul language

Personal health

Politics

Poor health

Religion

sex

Tasteless jokes

Using too many ‘I’s

Topics for Conversation

books

Cultural events

Food and local hotels

Movies

sport

Always answer the phone with enthusiasm in your voice and show your appreciation for the caller. Good phone manners are essential. To convey authority on the line, stand up. This will instill further confidence in your voice.

ü To listen well is as to talk well and is as essential to all true conversation.

ü It's never boring to listen to someone tell the truth. When people are speaking from the heart, you can't help but be interested regardless of the content or whether or not you agree with them.

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